Although I do not meet all of my targets, ask people to leave feed back at the end of the call etc…… I was nominated on other grounds. Motivation and happiness.
I love to make people happy, as its such a stressful job. I help organise charity events, social events, parties. I use the tv screens throughout the work place to send out positive messages and to make people happy. I have introduced awards such as “Happiest worker” “messiest desk” etc haha, its the little things but I hope it helps people.
I currently have a new mini role, where I have become a specialist and I have redesigned for all of the callers to make it easier to remember, read, and know. Beforehand the other specialists were getting annoyed, and I am trying to change attitudes.
Like I said its the little things in life, but I am happy that I got it. I didn’t know I had received the acknowledgement until I was clapped at lmao and I got loads of emails from people saying “FINALLY!!”.
I got home and realised, bugger – I now have to make a speech.
Hey ho….. yay go me!